Welcome to PortLight Consultancy
At PortLight Consultancy, we specialise in helping businesses unlock the full potential of their CRM systems, with a particular focus on GoldMine CRM and Freshdesk. With over 20 years of experience in IT consultancy, training, and customer relationship management, we provide practical, hands-on support to ensure your CRM works seamlessly for your business.
Who We Are
Founded by Stuart Lawrenson-Hinde, PortLight Consultancy brings decades of experience in CRM implementation, training, and business development. Stuart has worked with organisations across sectors to design, implement, and optimise CRM solutions, delivering measurable improvements in efficiency, customer engagement, and sales performance.
Our Expertise
- GoldMine CRM Specialists – deep knowledge of setup, configuration, customisation, and ongoing support.
- CRM Consultancy & Training – clear, tailored sessions for teams of all sizes to build confidence and drive adoption.
- System Optimisation – from data migrations to reporting, we ensure your CRM runs smoothly and supports your goals.
- Customer-Centric Approach – every solution is built around your people, your processes, and your long-term success.
Why PortLight?
The name PortLight reflects our mission: to be a clear, guiding light in navigating CRM complexity. We simplify the technical, empower your team with the right knowledge, and help you chart a confident course toward better customer relationships.
Whether you’re looking to upgrade your GoldMine CRM, train your staff, or simply get more from your current system, PortLight Consultancy is here to help.