Guiding Businesses to Better Customer Relationships & Smarter CRM Use
CRM Strategy, Implementation & Support for Sales, Marketing & Service Teams
What We Do & Why It Matters
At Port Light Consultancy, we help organisations harness the full potential of their CRM systems. Whether you’re struggling to get staff adoption, your data’s a mess, or you need to streamline processes — we provide expert guidance to ensure your CRM works for you, not the other way around.
Good CRM isn’t just about software — it’s about process, people, and purpose. You get efficiency, clarity, and real value (not wasted time or half-used features).
How We’re Different
-
Experience-Led: Years working in CRM consulting, with real companies (small to mid-size).
-
Tailored to You: No one-size-fits-all templates. Your business processes, goals, people all shape the solution.
-
Clear Communication: No jargon. Regular updates. Focused on what will move the needle for your business.
-
Ethical & Transparent Pricing: You’ll know what you’re getting; no surprises or hidden costs.
Getting Started
Here’s how we work:
-
Discover – Free consultation: we talk through where you are now, what challenges you face.
-
Plan – We map out the solution: steps, costs, timelines.
-
Implement – Setup, customisation, migration, testing.
-
Train & Launch – Ensure your team can use it; go live.
-
Support & Optimise – Keep an eye on usage, tweak, and improve over time.
Ready to improve your CRM?
Contact us today for a no-obligation discovery call